If you have never ordered on our website you will need to create an account. Please note, your website account is different from your in-house account and once you create a website account you will be issued a website account number. This number will not match your existing in-house customer number as our website is not “live” with our in-house database. If you have an existing website account, log-in.

Go to your ‘address book’ and enter your recipients’ names, addresses and gift message. You will only need to complete this step one time. Once entered, your recipients will remain in your address book and you can edit them as needed. If you are shipping to yourself at an address other than your billing address, you will need to create a second entry for yourself in the address book. Please ensure that you have correct and complete addresses. Our system is NOT linked to an address verification system so please double and triple check your addresses. Hollieanna Groves is not responsible for delivery delays or address change fees associated with incorrect addresses. For those of you who completed your address book in a prior season, please review all addresses and edit as needed. Your address book is also where your unique gift message is stored for each recipient. You may edit this message as needed to suit the gift giving occasion.

Go shopping for delicious citrus gifts. Find the perfect gift, click add to cart. Then select your recipient from the drop-down list in the ‘ship to’ field. Enter your approximate requested arrival date or leave defaulted to next available. Then click “back to shopping” for your next gift or “check out” to continue to our secure payment portal where your credit card will be processed.

As always, if you have any questions, please email us at customerservice@hollieanna.com.

If you need to make a change to the order once it has been processed, please email us at customerservice@hollieanna.com. Any changes you make to names or addresses after you order has been processed will only affect future orders placed on the website.